Last Updated: 22/04/2025
At Gita Book Shop, operated and managed by Gita Pustakalaya https://gitabookshop.com we value the trust you place in us and are committed to safeguarding your privacy. This Privacy Policy outlines how we collect, use, disclose, store, and protect your personal information when you visit or interact with our website and avail of our products and services.
This policy applies to all visitors, customers, and users of our platform, and it governs the manner in which we handle the information provided to us through any medium including our website, mobile site, or mobile application (collectively referred to as the โPlatformโ).
By accessing or using the Platform, you consent to the terms outlined in this Privacy Policy, along with our Terms and Conditions and any other applicable policies. If you do not agree with the terms of this Privacy Policy, we advise you not to use or access our Platform.
We operate exclusively within the jurisdiction of India, and our services are currently not available outside the country. All personal information collected is stored and processed within India in accordance with applicable Indian laws, including but not limited to the Information Technology Act, 2000 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.
We encourage you to read this Privacy Policy carefully to understand our practices regarding your information. It is important for you to know how your data is handled, what rights you have in relation to it, and how you can contact us for any concerns related to your privacy.
At Gita Book Shop, we are committed to protecting your privacy and ensuring transparency in the way we collect and handle your personal data. When you visit or interact with our Platform, we collect a variety of information from and about you to provide a seamless and personalized shopping experience, to improve our services, and to fulfill our legal obligations. This information may be collected directly from you during the registration process, when placing an order, through customer support interactions, or passively as you browse the site.
The personal data we collect may include, but is not limited to, your full name, date of birth, residential or shipping address, contact details such as your phone number and email ID, and any other information that you voluntarily submit while engaging with our services. In instances where purchases are made, we may collect payment-related information such as credit or debit card details, UPI IDs, bank account numbers, or other forms of financial data required to process transactions securely. These details are only collected with your explicit consent and in accordance with applicable Indian data protection laws.
In addition to directly provided information, we may also collect data related to your usage of our website. This includes behavioral data, browsing patterns, IP addresses, device identifiers, and other technical information that help us understand how users interact with our Platform. This information is gathered using technologies such as cookies and similar tracking tools and is analyzed on an aggregated basis to enhance user experience, optimize content delivery, and ensure website functionality.
Furthermore, we may receive transactional details related to your orders, including items purchased, date and time of order, payment status, and delivery tracking updates. In the case of promotional activities, surveys, or customer feedback submissions, we may collect additional personal insights and preferences shared by you voluntarily.
It is important to note that when you access our Platform through third-party links or business partners (such as payment gateways or delivery providers), any data collected by those parties is subject to their respective privacy policies. We encourage users to review those policies independently, as Gita Book Shop is not responsible for the data handling practices of external platforms.
Your trust is of utmost importance to us, and we ensure that your data is collected only when necessary, stored securely, and used solely for the purposes stated within this Privacy Policy. Should you choose not to provide certain personal details, it may limit your access to specific features or services offered on the Platform.
At Gita Book Shop, operated by Gita Pustakalaya, we are committed to using your personal data with the utmost responsibility and care. The information collected from youโwhether during registration, while placing an order, or through general interactions with our websiteโis primarily used to deliver the services and products you request, and to provide a seamless and personalized experience. Your data enables us to process transactions efficiently, manage order fulfillment in coordination with our logistics partners, and keep you informed about your purchases through timely notifications. Additionally, we may use this data to improve the functionality and content of our website, enhance customer support, troubleshoot issues, and protect our platform against fraudulent or unauthorized activity. Occasionally, your personal data may be used to communicate special offers, new arrivals, or promotional content related to our spiritual and religious book collections. However, such communication will always be accompanied by an option to opt out. Furthermore, the data may be used for internal research and analysis to better understand user behavior and preferences, ensuring that we continue to provide relevant, meaningful content and services to our customers. Rest assured, all data usage is carried out in accordance with applicable laws and with a strong emphasis on protecting your privacy and personal information.
At Gita Book Shop, we value the privacy of our users and are committed to maintaining the confidentiality of the personal information you share with us. However, in the course of providing our services and fulfilling our obligations, certain circumstances may require us to share your personal data with trusted third parties. This includes, but is not limited to, sharing with our delivery and logistics partners to ensure timely and accurate delivery of your orders, payment gateway providers for the secure processing of your transactions, and IT service providers who help us maintain the functionality and security of our Platform.
We may also disclose your personal data to affiliated entities within Gita Pustakalaya and other corporate associates for the purpose of internal operations, analytics, marketing, or customer support. These affiliated partners may use the shared data to offer services or communicate updates, unless you explicitly choose to opt out of such communication. Furthermore, we may be required to disclose information to government authorities, law enforcement agencies, or other legal entities when mandated by law, or if we believe in good faith that such disclosure is necessary to comply with legal obligations, respond to legal requests, prevent fraud or criminal activity, or to protect the safety and rights of our users or the public.
While we ensure that all third-party partners adhere to strict privacy and security standards, we cannot be held responsible for their independent privacy practices or policies. We advise users to review the privacy statements of any third-party service providers or websites linked from our Platform. Our aim is to ensure that all sharing of information is conducted with the highest level of integrity and in compliance with applicable data protection regulations.
At Gita Book Shop, operated by Gita Pustakalaya, we are deeply committed to protecting the confidentiality, integrity, and security of your personal information. We understand the sensitivity of the data you entrust to us, and we take comprehensive measures to safeguard it against unauthorized access, disclosure, alteration, or destruction. Our security practices are aligned with industry standards and legal requirements, and we continuously review and enhance them to address evolving risks and technologies.
We employ a range of technical and organizational safeguards, including encryption protocols, secure server infrastructure, firewall protection, and restricted access controls. These measures are designed to ensure that your information is handled securely throughout its lifecycleโduring collection, storage, transmission, and eventual deletion. Our systems are monitored regularly to detect and prevent any breaches or vulnerabilities, and our staff is trained to follow best practices in data protection.
Despite our best efforts, it is important to acknowledge that no method of data transmission over the Internet or method of electronic storage is entirely secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security. By using our Platform, you accept the inherent risks associated with online transactions and data sharing.
We encourage you to maintain the confidentiality of your login credentials and notify us immediately if you suspect any unauthorized activity on your account. Your cooperation plays a critical role in ensuring the overall security of your data and interactions on our platform. Should you have any concerns or discover any vulnerabilities related to your personal data on our website, we urge you to contact our support team or designated grievance officer without delay.
At Gita Book Shop, operated by Gita Pustakalaya, we are committed to protecting your personal data and ensuring transparency in how we manage and store your information. As part of our commitment to data protection, we maintain clear policies regarding the retention and deletion of user data in accordance with applicable laws and best industry practices.
We retain your personal data only for as long as it is necessary to fulfill the purposes for which it was collected, including but not limited to, processing your orders, providing customer support, resolving disputes, improving our services, and meeting our legal, accounting, or reporting obligations. The duration of retention may vary based on the nature of the data and the context in which it was collected.
Once the data has fulfilled its intended purpose, or upon your request, we will initiate procedures to securely delete or anonymize the data, ensuring that it cannot be reconstructed or read. Anonymized data may be retained for internal analysis, research, and statistical purposes, as it no longer identifies you and falls outside the scope of personal data protection regulations.
You have the right to request the deletion of your personal data at any time. This can be done directly through your user account settings on the Platform, or by submitting a formal request to our customer service or designated grievance officer. Upon receipt of such a request, we will take reasonable steps to verify your identity before proceeding. However, in certain cases, we may be unable to comply with an immediate deletion request if your data is subject to retention obligations under law or if there are unresolved issues such as pending transactions, delivery confirmations, return processing, or legal claims.
Furthermore, deletion of your account or data will result in the loss of all personal records, purchase history, stored preferences, and associated benefits on the Platform. Users are advised to download or retain necessary information prior to making a deletion request.
By continuing to use our services, you acknowledge and accept our data retention and deletion practices as outlined in this policy.
At Gita Book Shop, operated by Gita Pustakalaya, we respect your privacy and are committed to ensuring that your personal data is handled with transparency and care. As a user of our platform, you are entitled to a range of rights concerning the collection, use, and storage of your personal information.
You have the right to access the personal data that we collect and process about you. This means you can review the information you have provided to us and verify its accuracy at any time. If any part of your data is incomplete, inaccurate, or outdated, you have the right to request corrections or updates, and we will promptly make the necessary amendments.
In addition to the right of access and rectification, you also have the right to request the deletion of your personal data. Should you choose to delete your account or no longer wish for your information to be processed, you can either do so directly through your user profile on the platform or by reaching out to us at our designated contact address. However, please note that in some instances, deletion requests may be delayed or denied if there are ongoing obligations such as pending transactions, unresolved grievances, or legal compliance requirements that necessitate the retention of your information.
We also recognize your right to withdraw the consent you previously granted for the collection and use of your personal data. You may exercise this right at any time by writing to our Grievance Officer. Upon receipt of your request, we may conduct a verification process to confirm your identity before taking any action. It is important to understand that the withdrawal of consent does not operate retrospectively and may result in the restriction or discontinuation of certain services that depend on the information for their operation.
Moreover, if you have provided us with personal data related to other individuals, you confirm that you have obtained their consent or are authorized to share such information, and you understand that they too are covered under the same privacy terms.
At Gita Book Shop, we are committed to honoring your rights as a valued user and ensuring that your privacy choices are upheld in accordance with the applicable laws and regulations of India. If you have any questions, concerns, or wish to exercise any of your rights, we encourage you to contact us through the information provided in this Privacy Policy.
Gita Pustakalaya reserves the right to modify, amend, or update this Privacy Policy at any time to reflect changes in our practices, legal or regulatory requirements, or to enhance clarity and transparency in the way we handle your personal data. Such changes may be necessitated by the introduction of new services, the evolution of industry standards, or changes in applicable data protection laws and regulations.
Whenever we make material changes to our Privacy Policy, we will take appropriate measures to inform you, in accordance with the significance of the changes made. This may include a prominent notice on the homepage of our website, a notification via email, or other direct forms of communication, where deemed necessary and legally required.
We encourage all users to periodically review this Privacy Policy to stay informed about how we are protecting the personal information we collect. Your continued use of the Gita Book Shop Platform after any changes or revisions to this Privacy Policy constitutes your acceptance of those changes. If you do not agree to the revised terms, you should discontinue use of our services and request the deactivation of your account.
The latest version of this Privacy Policy will always be available on our website and will be marked with an updated โLast Revisedโ date to help users identify the most recent version.
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